The Jade

Reviews about The Jade

• 5 / 5

  By Richard Hooper
  One of Salisbury's finest eateries. Exquisite Chinese food, wide variety, large portions, charming hosts. The owner is moving on after decades here, catch it while you can...
  April 16, 2017
• 1 / 5

  By Steve Matthews
  Well what can I say....The Jade has new management and the decor has stayed the same. The menu has changed slightly so we thought let's see if it can live up to its amazing reputation under the old management.
  
  Let me tell you now......it doesn't come anywhere near as good.
  
  It's started off well but then you notice the quality of food was standard compared to the near perfection under the old Jade. When it came to the main, we had ordered a set menu for 2 so being 4 of us you would expect double of what we got served.....we didn't. It was only when we received our pathetic excuse for a main course (which a couple could polish off very easy) we questioned the staff who told us it was for 4?? So when we started to complain, the manager told us that the chef had made a mistake and was cooking off the wrong ticket? We were offered more food but we declined and asked for it to be deduced from the bill.
  
  Now when the bill turned up, there was a deduction, but for £5!! So my question to them was 'so you're telling me that that food that didn't come out was only worth £5'?? Again the manager told me it was a 'mistake' with the deduction and went away. This time she came back with a £20 reduction which was better but then I noticed that one of the extra portions I had ordered, I was being charged more than double?? So I questioned the manager on that as well. Again there was an excuse, this time it's was because her daughter took the order???
  
  Now because of the debacle of the bill at the end, it seriously cemented the fact that I will never eat there again. I have had some wonderful evenings there but this place is now living off its old reputation, still charging high quality prices for standard, low key takeaway food that you can get from your local corner takeaway. Don't get me wrong I love Chinese takeaway, have done for years but paying over the nose for it, and nearly getting ripped off at the end to get extra money out of me, I won't stand for.
  
  Good luck to them and whoever decides to frequent there. I for one wont be again.
  March 06, 2017
• 1 / 5

  By Simon Brown
  Decided on a takeaway from Jades based on reviews and friends who have said great food here. Unfortunately our £25 takeaway was really really poor. The wife had braised duck with mixed meat and vegetables. It was mostly fat, skin and bones. The mixed veg was a mushy slop with no flavour. She basically left the whole meal. I wanted to take the plate back there and show them but 7 mile trip and wife wouldn't let me. Would add a picture but can't on review. If you are going to have a takeaway examine it before you leave. Really disappointed especially for the price of the takeaway for a couple of meals
  July 05, 2016